Issue - meetings

Compliments (Service User Feedback) relating to People Directorate, Children’s Services 1st April 2016 to 31st March 2017

Meeting: 13/11/2017 - Children Young People and Families Policy and Performance Board (Item 26)

26 Compliments (Service User Feedback) relating to People Directorate, Children’s Services 1st April 2016 - 31st March 2017 pdf icon PDF 455 KB

Minutes:

The Board received an update on feedback and compliments made by clients and positive feedback from workers / professionals relating to Children’s Services in the People Directorate.  

 

Data was provided on the number of compliments by year, showing comparisons, as well as compliments received by the Operational Directorates: Education, Inclusion and Provision; and the Children and Families Service, and the departments within these.

 

Members welcomed the report and enjoyed reading the comments and feedback provided by service users and other agencies.  On behalf of the Board the Chair passed on his congratulations to all staff involved in Children’s Services and commended the good work that they do which clearly makes a difference to people’s lives.

 

RESOLVED:  That the Board notes the contents of the report.