Minutes:
The Board received an update on feedback and compliments made by clients and positive feedback from workers / professionals relating to Children’s Services in the People Directorate.
Data was provided on the number of compliments by year, showing comparisons, as well as compliments received by the Operational Directorates: Education, Inclusion and Provision; and the Children and Families Service, and the departments within these.
Members welcomed the report and enjoyed reading the comments and feedback provided by service users and other agencies. On behalf of the Board the Chair passed on his congratulations to all staff involved in Children’s Services and commended the good work that they do which clearly makes a difference to people’s lives.
RESOLVED: That the Board notes the contents of the report.