Issue - meetings

The Board received an update report from the Strategic Director – Enterprise, Community and Resources, on the Library Service.

It was reported that in line with Government advice all library buildings were closed to the public on 23 March 2020.  Library teams worked quickly to shift activity to digital platforms with budgets being reallocated to increase resources and support new demand.  Members were advised that an intensive social media campaign was developed to engage audiences and highlight resources to new and existing customers.

The report outlined the recovery of the libraries following the easing of restrictions; all libraries were now open with safety measures in place.  The service had renewed its focus on three key values – connection, creative learning and spaces.  The Board was provided with details and examples of current projects taking place using these renewed key values.

Members were also advised of The Joy Project, a planned season of visual arts activity in public spaces taking place across the Borough this Autumn.  This was arranged in response to the need to engage creatively with communities during the Pandemic, which had taken away the option of using the Library buildings as venues.

In response to Members queries, the following was noted:

·         There was no actual unique story telling material for adults as this was not available with publishers – there were however talking books and e-books available for customers to download; and

·         Attendance levels at the Libraries were down to 15% when compared to this time last year, but there was a rise in digital customers and customers for the home library service, which was proving to be a valuable service to the Boroughs vulnerable and isolated residents who were impacted by the Coronavirus the most.

RESOLVED:  That the report is noted.