Issue - meetings

The following question was received:

Question:

Appendix 1 - the Quality Assurance Framework was approved and published in October 2024 to meet the Council’s obligations under the Care Act 2014. Although the obligations under the care Act has been in place since April 2015.

What Quality Assurance Framework did the Council’s quality assurance team use to mitigate risks that led to the Council’s (the providers) failure to protect its residents across its own internal care homes prior to October 2024 (specifically from 2022-2024)? No Audits performed from 2022.

The Quality Assurance Team employs 2 part time quality assurance officers - one of which has been off long term sick since 2021. The nominated person over all of the Council care homes had overall responsibility to protect services users from avoidable harm, and overall governance of the services owned by the Council.

I’d really appreciate if my response to my question, was in the public domain in the next minutes of the PBB. I feel it’s in the public interest to know the failings that are occurring in our care Homes in Halton.

Response:

The question was received the day before the meeting at 1141 hours, so a response would be prepared following the meeting and sent to the member of the public.